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Return to shopTerms & Conditions
Welcome to Vogavenue. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. General Terms
- By placing an order on Vogavenue, you confirm that you are at least 18 years old or have the permission of a parent or guardian.
- We reserve the right to modify, update, or terminate any part of our website or services at any time without prior notice.
- All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Vogavenue and may not be used without permission.
2. Products & Orders
- Product availability and pricing are subject to change without notice.
- We make every effort to ensure that product descriptions and images are accurate. However, we do not guarantee that all details are error-free.
- Vogavenue reserves the right to refuse or cancel any order at our discretion, including cases of pricing errors or suspected fraud.
- Once an order is placed, modifications or cancellations may not be possible if the order has already been processed.
4. Shipping & Delivery
- Orders are processed within 1-3 business days and delivered within 7-15 business days.
- A flat shipping fee of $4.99 applies to all orders.
- Vogavenue is not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
- If your order is lost or significantly delayed, please contact our support team within 7 days of the expected delivery date.
5. Returns & Exchanges
- Customers may request a return or exchange within 30 days of receiving their order.
- Returned products must be in their original condition, unused, and in original packaging.
- Final sale items and personalized products are not eligible for returns or exchanges.
- Refunds are processed within 7-10 business days after the returned item is received and inspected.
7. Privacy Policy
- By using our website, you agree to our Privacy Policy, which outlines how we collect, store, and use customer information.
- We do not sell or share personal data with third parties except as required to fulfill orders or comply with legal obligations.
8. Governing Law
- These Terms & Conditions are governed by the laws of the United States and the State of Texas.
- Any disputes arising from the use of our website or services shall be resolved in the appropriate courts of Texas.
9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: Support@Vogavenue.com
By using Vogavenue, you agree to these Terms & Conditions. We reserve the right to update these terms at any time without prior notice.